Do you have any questions?
Questions?
FAQ
- Every day : 9am to 12.30pm / 1.30pm to 5.30pm
- Head office (Avenue de Tervueren 124) : 8:30 a.m. to 1 p.m. / 1:30 p.m. to 6 p.m.
When you first call AAXE Titres-Services, our team will listen to you. We understand your household helper needs.
We explain in detail the service voucher system, how to pay, and how to register with the relevant organizations, guiding our future clients through the process of registering with Sodexo.
Thanks to an in-depth understanding of your needs, our dedicated team will find the Household helper best suited to your requirements.
We meticulously plan the working hours of our Household helper in your home. A precise follow-up is carried out: indication of new services, customer contact details for the Household helper, and provision of maps to facilitate her movements.
When the Household helper arrives at your home, we make sure that she is aware of your preferences in terms of cleaning products and the instructions you give her.
You can give specific instructions on the rooms to be cleaned, the method to be followed and the products to be used.
We constantly monitor the services provided in your home. The Household helper reports regularly to AAXE to ensure quality follow-up.
Should the Household helper be absent due to leave or incapacity, we offer a replacement to ensure continuity of service.
If you are convinced by our professionalism and would like to register with us, the procedure is simple and straightforward.